This policy explains how we collect, use, and secure your data in compliance with the UK GDPR and industry best practices.

Information We Collect

We collect the following personal data to provide and improve our healthy eating service.

• Contact details such as name, email address, and communication preferences provided during sign-up or queries.
• Browsing activity and device data—used to optimise website functionality, prevent misuse, and personalise content.
• Voluntary feedback, testimonials, or survey responses, if you choose to provide them via our forms.
• Technical cookies and similar technologies for website operation, analytics, and lawful improvement.

How We Use Your Data

Your information is used only to support, personalise, and improve your website experience.

• To respond to your enquiries or support requests promptly and effectively.
• To send relevant updates or resources if you opt in to receive communications.
• For site analytics, internal reporting, and service security improvements.
• To comply with legal, regulatory, or safety requirements.

Legal Basis for Processing

Our data processing aligns with UK GDPR requirements and user consent.

We process data based on legitimate interest, consent, performance of contract, and compliance with legal obligations. You may withdraw consent at any time by contacting us.

Data Sharing

We never sell your data. We share information only under the following conditions:

• With technical service providers under contract who help us operate or maintain this site, bound by strict confidentiality and data protection agreements.
• If required by law, legal process, or government authority to meet valid obligations.
• To defend against fraud, security threats, or misuse as allowed by law and necessity.

Data Security

We apply strict cybersecurity safeguards and organisational procedures to protect your data from unauthorised access, loss, or alteration and conduct periodic risk reviews for added assurance.

Your Rights

You may exercise your data privacy rights at any time in line with data laws.

• Request access to the personal data we hold about you.
• Request correction or deletion of your inaccurate or outdated personal information.
• Withdraw previously given consent at any time without impact on lawfulness.
• Lodge a complaint with the ICO if your rights are not respected.

Cookies and Tracking

This site uses cookies to ensure reliable operation, enhance experience, and collect analytics. Full details are available in our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

Please reach out if you have questions about privacy or need to exercise your rights. We take your concerns seriously.

Policy Changes and Updates

We may update this notice to reflect new legal or operational requirements. Material changes will be notified on our site.